reputation monitoring

Track Your Progress

Keep track of your progress all from one place in the Rating Grades dashboard. See how many reviews have come in for your listings and whether they were positive or negative to determine which listings might need improvement and where to direct future review campaigns.

negative feedback management

Negative Review Monitoring

Get notified when one of your customers responds negatively to your review request and view the feedback left by your recipients. This allows you to avoid negative reviews online, but more importantly to reach out to the customer directly and repair the relationship.